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Why Your Business Needs an Internet Business Phone System in 2020

Time has changed and so has the methods of communication. Whether personal or professional, users are now looking for alternatives to connect with each other. A major transformation has been in the corporate sector with business leaders migrating towards the adoption of an internet business phone system to facilitate effortless communication.

Where traditional telephony is limited in terms of features and functionality, the modern-day virtual phone system comes with loads of benefits. Not only this, but these systems can also be accessed in a remote environment. But what are these internet phone systems?

What is a Virtual Phone System? 

The virtual phone system is one that works over the concept of VoIP. The sole idea behind VoIP technology is making calls over the internet. Irrespective of the device, VoIP facilitates communication overall.

The technology, however, isn’t anything new. In fact, the same has been in the industry for years. It is now that users are more fascinated by internet technology that they have started adopting similar solutions.

How Does VoIP Work? 

A traditional telephone line has copper wires and uses the technology of PSTN to route and exchange calls. On the other hand, VoIP technology embeds internet protocol to send and receive calls.

The voice data is converted into digital packets which are then transferred over the internet protocol, facilitating frictionless communication.

Does Your Business Need VoIP Telephony? 

A question that the majority of you would ask, whether your business needs an internet business phone system?

A business phone number whether physical or virtual is a must. It helps you connect with potential leads and exchange information. For decades, we have been accustomed to the wired landline phones to make business calls. However, as businesses grow, the communication lines expand and in order to ensure uninterrupted interaction with peers as well customers, it is important to redefine the existing line of communication.

And this is where having a virtual business phone number pops in. In case, you aren’t sure if your business ideally needs one, here are five reasons to support the cause.


  • Connect Remote Workers 


One of the best reasons why switching to virtual telephony is good for your business is the ease it provides when communicating remotely. Since, VoIP doesn’t mandate the need for dedicated hardware, let alone a landline phone, employees can access the system from anywhere, and at any time. Whether they are traveling for work, or on the road, in the office premises or on a leave, communicating with others isn’t difficult with VoIP technology. The only thing needed is good internet connectivity.


  • Be Future Ready 


In case you aren’t aware, here’s news for you. The giant BT sector has announced shutting down of all the ISDN services starting January 2025. If you still stick to the age-old technology, your organizational communication might come to halt very soon.

What’s best to do here is migrate to a feasible solution now and be future proof. As so it appears, post ISDN, the voice over internet is the only plausible and trustworthy communication services one can invest in.


  • Aid Collaboration Across All Platforms


What makes VoIP a better choice than the traditional telephony is that has additional features. Even though call transfer, call forwarding and conference calling are few that one can easily find in conventional business phones, VoIP extends a lot more.

For one, it allows seamless integration with third-party tools and technologies. Whether it is your Enterprise level software or a CRM solution, it can gel with all. With VoIP, one can host video callings, instant messaging, group meetings, webinars and other real-time engagements within a click.


  • Offer Scalability


VoIP telephones aren’t one size that fits all solution. Instead, it is one where organizations can use their existing telephony and convert it to act as a business phone number. It eliminates the need to set up dedicated hardware or software solutions needed to host the system. In fact, the VoIP solution is scalable depending upon the needs and requirements of the business.


  • Quality and Cost-Efficient


Finally, the QoS offered by a virtual phone system surpasses the limits created by the traditional telephones. The fact that calls are routed over the internet technology and transferred in the form of data packets, communication is carried easily and swiftly.

Unlike traditional telephone lines, the VoIP system is cost-effective. Users need not pay for individual calls, instead purchase a monthly subscription and then use it to make calls anywhere across the globe.


The decision of whether your business needs a VoIP system is a choice you make. But given loads of features and benefits, it seems wise enough to make the transition.


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